The partners operate a personal list system. This means that each doctor has his own group of patients and each patient has his or her own doctor.
All the doctors appointment can be booked 4 weeks in advance except when they are on annual leave or off duty. Patients are being encouraged to book their routine appointments in advance.
If you contact the surgery you will be offered a routine appointment (normally 3-4 days time). There are some appointments left for the day and these are for urgent problems only and should not be for prescription queries, sick notes or on going problems.
The doctors perform a telephone triage system where all patients who require an URGENT appointment will be contacted by the GP who may be able to sort the problem without you needing to attend the surgery, or if they do need to see you, the GP will allocate the appointment time. It is imperative that you are available to take the call on the number that you have given to the Receptionist. The number which the GP will call you will be a "private number".
Evening appointments are available on Monday from 18:30.
Surgery Days for each GP are:
- Dr Teo - Monday, Tuesday, Wednesday, Friday
- Dr Ulla - Monday, Tuesday, Thursday, Friday
Your registered GP would prefer to see you themselves if your problem could wait until they are back in surgery, however a duty doctor will cover for urgent problems.
Online appointment booking is also available - please ask at reception.
Sarah Lewis - Nurse Practitioner. Sarah can issue prescriptions if it is necessary At present she is undertaking Minor Ailment Clinics - Cough, Colds, Sore Throats, Hay fever, Insect bites, Urinary Infections, rashes, conjunctivitis and other simple eye complaints. She does not currently see children under the age of 1. Please ring Reception on the day to obtain one of these appointments.
If you would like a chaperone present during your consultation please inform the receptionist when you book in at reception.
Each doctor has routine Telephone Consultation slots. These are available each day with the doctors. Please phone before 10:30 leaving a telephone number on which they can call you back.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.